Frequently Asked Questions
The return period is 30 days from the date you receive your order.
You can return your order through customer service. Contact them, and they will guide you through the return process.
Yes, you can exchange your product if it is within the 30-day return period. Please contact our customer service for further assistance.
On average, it takes 3-5 business days for your refund to be credited to your account after the return is received and processed.
Yes, unfortunately, we do not reimburse shipping costs for returns. However, the purchase amount will be fully refunded after a successful return.
You cannot return products if:
- They are damaged
- They do not meet the return conditions
- They are custom-made products
- They have been modified by the buyer
- They are hygiene-sensitive items
- They were purchased on sale
If your MojiBricks set arrives with missing parts, you are eligible for a return or replacement. Please contact our customer service team at info@mojibricks.com with details and proof of the missing pieces, and we will assist you in resolving the issue.
Yes, you can cancel your order, but only within 30 minutes after placing it, as processing starts immediately.
No, shipping to is completely free.
If you have any questions, comments, or need assistance, you can reach our customer service team at info@mojibricks.com. Our dedicated team will be happy to help you.
Yes, we accept almost all payment options, including credit cards, Klarna, PayPal, and more. You can see the full list of available payment methods during the checkout process.
Free Shipping
No hidden fees. Fast and free delivery on all orders.
Handpicked Quality
We curate premium toys that meet the highest standards for safety and play.
30-Day Returns
Stress-free gifting. Not satisfied? Exchange or return within 30 days.
Premium Toys for All Ages
From cuddly first friends to complex brick kits for adult collectors.
Gifts for Every Occasion
Explore our curated world of educational, creative, and classic toys.